The clocks were striking thirteen

When I’m browsing for a book to read, I always check out the first couple of lines. If they grab me, I’m more than half way there. I want to know what happens next. “It was a bright cold day in April, and the clocks were striking thirteen.” – George Orwell, 1984. “They shoot the […]

Where Are the Humans? 
The Language of Economic Insecurity

Many people compare and contrast the Great Depression with our current economic troubles, to gain some perspective and perhaps find solutions from past experience. But the words used to describe our plight today almost sound like a different language. During the Great Depression, President Roosevelt looked for solutions that would place “the security of the […]

Selling Through Storytelling and The 4th Earl of Sandwich

The British politician and aristocrat John Montagu, the 4th Earl of Sandwich, liked to play cards. But he also enjoyed eating a snack at the same time, and that tied up his hands and involved utensils. So, in 1748, he came up with a solution: he put beef between slices of toast, so he could […]

The Fine Art of Baloney Detection

With social and traditional media burning up with all kinds of questionable information and messages, it’s a good time to make sure you’re targeting your communications to the people you want to reach. Can you visualize that person, understand his or her needs and frustrations, and address them? If so, you’ll have a much better […]

Lessons from a Sunday Obituary

An obituary got me thinking. The obituary announced the death of renowned Arkansas poet Miller Williams, who was celebrated for using everyday language in his verse. The short poem cited in the piece – titled “Compassion” – moved me, as it did Miller’s daughter, the country singer Lucinda Williams, who used her father’s spare lines […]

8 Words to Avoid When You Need to Talk About Yourself

We all know that in business, certain words get overused and become clichés. And in our highly connected world, it happens pretty darn fast. In some of these cases, and in other instances, some word choices are just not right, because they give the wrong impression. Here are some examples that are all-too-often used when […]

I REALLY Want You to Read This VERY Important Post THAT Will Improve Your Writing

Mark Twain is supposed to have said, “Substitute ‘damn’ every time you’re inclined to write ‘very’; your editor will delete it and the writing will be just as it should be.” The words “very” or “really” are supposed to increase the impact of a word but you’re not adding anything descriptive or insightful for the […]

The Obfuscating (Incomprehensible) Language of Finance

Many people – maybe most people – feel put off and insecure discussing the subjects of finance and economics. It’s almost like talking about serious health concerns with a doctor who only uses medical lingo. Many of us don’t have the training to understand, so we smile, weakly, and nod our heads. But whether it’s […]

Frank Bruni Asks a Good Question

I’ve been thinking about writing a column on this subject for a long time. Then I saw that Frank Bruni of the Times beat me to it, and did so beautifully. I couldn’t have said it better myself, so I won’t try. “What Happened to Who?” by Frank Bruni “I first noticed it during the […]

Simple and Specific: The Key to Understanding in Your Writing

You might think that being too specific in your communications might confuse busy readers or distract audiences but it’s quite the opposite. Using simple language and being appropriately specific in your descriptions have been proven to increase understanding and retention. Here are some examples: • Memorable: “The man proceeded down the street.” “The tall man […]

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